Frequently Asked Questions
Everything you need to know about shopping at Christopher John Rogers.
Where does Christopher John Rogers ship?
We currently offer domestic shipping within the United States and select international destinations. Shipping rates and delivery times vary based on your location and are calculated at checkout.
What is your return policy for designer apparel?
We accept returns on unworn, unwashed items with all original tags attached within 14 days of delivery. Please note that certain high-fashion evening wear and sale items may be marked as final sale.
How do I determine my size in CJR collections?
Our collections often feature voluminous silhouettes and structured tailoring. We recommend referring to the specific size guide located on each product page for detailed measurements in inches and centimeters.
Can I modify or cancel my order after it has been placed?
To ensure timely delivery, we begin processing orders immediately. Once an order is placed, we are unable to make modifications. You may contact our concierge team to request a cancellation, though it is not guaranteed if the item has already shipped.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer secure checkout options via PayPal, Apple Pay, and interest-free installment plans through Affirm.
How should I care for my Christopher John Rogers garments?
Due to the artisanal nature and high-quality fabrics used in our collections, most items are dry clean only. Specific care instructions can be found on the interior care label of each garment.